Frequently Asked Questions
Everything you need to know about our premium 3D assets.
What is included in a KitBash3D kit?
Each kit contains a collection of high-quality 3D models, pre-made textures, and materials designed to work seamlessly across major 3D software and render engines.
Which software applications are compatible with your assets?
Our assets are compatible with industry-standard software including Unreal Engine, Unity, Blender, Maya, 3ds Max, C4D, and Houdini, with native file formats provided for ease of use.
How do I receive my products after purchase?
Since our products are digital, you will receive an instant download link via email and have permanent access to your files through your account dashboard.
Can I use these assets for commercial projects?
Yes, our standard license allows you to use the assets in commercial film, television, and video game projects, though specific terms apply based on your studio's revenue.
What is your refund policy for digital downloads?
Due to the nature of digital products, we generally do not offer refunds once a kit has been downloaded; however, we are happy to provide technical support to resolve any issues.
Do you offer educational discounts?
Yes, we provide special pricing for students and educators. Please contact our support team with valid academic identification to receive your discount code.